FasterBroadband

Need help connecting to low-cost broadband in the Test Valley area?

FasterBroadband is a trusted UK resource for independent broadband advice. It provides free tools to help UK residents access affordable broadband, particularly those affected by rising living costs, digital exclusion, or accessibility needs.

A dedicated not for profit comparison tool is available to help find cheaper broadband plans for people who receive government support. These social tariff plans are designed for households who may be struggling to stay connected and want to reduce the financial pressure of essential bills. They work just like standard broadband but at a much lower price, often include unlimited data, have minimal or no setup costs, and prices remain fixed for the duration of the contract. You can also leave at any time without paying early termination charges if your circumstances change.

You may be eligible if you receive:
Universal Credit
Pension Credit
Income Support
Income-based Jobseeker’s Allowance (JSA)
Income-based Employment and Support Allowance (ESA)
Personal Independence Payment (PIP)
Attendance Allowance
Care Leavers support

Residents can also check broadband speed and availability by entering their postcode and street level address, helping them understand what’s realistically available in their area before switching or applying.

FasterBroadband also supports people who may be unfamiliar with broadband terminology. The jargon guide explains common terms such as download speeds, contract types, and connection methods to help users feel more confident when comparing services or speaking to providers.

Accessibility tools are built into every part of the FasterBroadband website. By selecting the accessibility icon in the bottom left corner of the screen, users can enable features such as larger font sizes, high contrast display modes, reading lines, and a visual cursor designed to support people with visual impairments, cognitive challenges, or low digital confidence.